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FAQ

• Is there a need for privacy concerns? Who can access the recordings?

Rest assured, all recordings made with IMPRO AI remain completely private.

• What is the storage capacity for recordings?

You have unlimited storage available for your recordings.

• Is IMPRO AI a replacement for Zoom?

No, IMPRO AI complements your existing Zoom client.

INSTALLATION

1. Open your Zoom app and click on the Apps icon
2. Search IMPRO AI and click Add
3. Sign in to Zoom
4. Confirm permissions, click Authorize

USAGE

Using IMPRO AI on your Zoom

1. Using IMPRO AI
2. After you start your Zoom, simply create a new Zoom meeting and send a link to the meeting to IMPRO AI Bot
3. IMPRO AI Bot connects to your Zoom and listens to your meeting
4. Once your meeting is done you will get a meeting summary in the IMPRO AI platform

UNINSTALLATION
To access your Zoom account and go to the Zoom Marketplace, follow these steps:

1. Log in to your Zoom account.
2. Navigate to the Zoom Marketplace.

Next, to uninstall the IMPRO AI app, perform the following actions:

1. Click on "Manage" and select "Installed Apps" or use the search function to find the IMPRO AI app.
2. Click on "Uninstall" located next to the IMPRO AI app.
3. Confirm the dialogue prompt by clicking "Uninstall."

These steps will guide you through the process of removing the IMPRO AI app from your Zoom account.

SUPPORT

We're committed to ensuring you have a smooth and efficient experience with our application. Below you'll find all the essential resources and contacts to get the assistance you need.

Support Team Hours of Operation:

Monday to Friday: 8:00 AM - 6:00 PM (Eastern Standard Time)
Saturday: 10:00 AM - 4:00 PM (Eastern Standard Time)
Sunday: Closed
First Response Service Level Agreement (SLA):

Our dedicated support team is always ready to help. After submitting your support request, you can expect an initial response within 4 business hours.

Support Options:

Email Support:
support@impro.technology

For general queries or feedback, drop us an email, and our team will get back to you. Email Our Support Team